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Don't Worry! Sometimes we receive an error message showing that your email address or password are incorrect, in many cases this happens when your Roku has internet connection is disrupted. Since you know, we're unable to stream Roku device if there occurs no internet connection. In case of disconnected internet, our app can't verify that the login information is correct (which requires internet access) it will give you an "incorrect email address / password" error. This can also be resolved by following the steps below: -  In Roku home page, Choose Settings > Network -  Then finally scroll to the right to " Update the Connection " You can try resetting it from our website's login page or by following this link   incase if you believe that there is a problem with the password. For more assistance you may reach us at +1-844-335-1304 also visits our website roku.com/link to know more about Roku troubleshooting .

Most streaming issue that occur on a Roku have to do with the network connection. Roku can be connected either wired or wireless internet connection. If the device is connected using a wireless (WiFi) connection, then it is mandatory to consider the distance between your Roku and the wireless router as well as any obstructions (walls, bookshelves, etc.) that are between your Roku and the router. ·         Also you can check the wireless signal strength that your Roku is receiving by going to Settings > Network. ·         When the screen doesn't show a network connection, you can update the connection or set up a new one. Click here to know some of the three important tips for improvement of Wireless connection to Roku Player. For instant assistant you may call us at our Toll-free number @ 1-844-335-1304 . Our experienced techies help you to fix the Roku issues in real time. You may also vis...